Finish a repair and print the repair sheet

When the work is done, Finish Repair marks the unit as going back: it records where the fixture’s readings are, resets the lamp counters if a new lamp went in, and takes a closing report. The repair sheet is the page that goes back with the unit. It covers what the customer said was wrong, what the bench found and did, and how the unit leaves, written for someone who is not a tech.

Finishing a repair

Select the fixture and choose Fixture → Finish Repair… (⇧⌘F) (macOS).

• New lamp fitted sets lamp hours and lamp strikes back to 0. It is off for a fixture that reports no lamp hours.
• Record every sensor’s value stores each sensor’s reading in the fixture. On the unit’s next visit, a reading that has moved from that value has moved since it left this bench.
• What was done is your note: “replaced fan, reseated ribbon”. It is kept against the closing report.

A counter or a record the fixture refuses is a line in the result, not a failure. The unit is going back either way, and the sheet says what could not be done.

From the command line, rdmbench-cli finish 4D50:0A1B2C3D --new-lamp does the same, and --note TEXT adds your note.

The repair sheet

Choose Fixture → Repair Sheet…, or Repair Sheet… on the last page of Finish Repair. The sheet shows as the page it will be. Choose Save as PDF… to keep or email it, or Print….

It reads, in order:

• The unit: make, model, label, UID, firmware, and the DMX address and mode it leaves set to.
• Came in for: the complaint, with the lines of the report that explain it, or the sentence that nothing the fixture reports does (see Came in for).
• What we found: everything the report taken when the work began rated above OK.
• What was done: your notes from this repair, then what the bench did: counters reset (with what they read before), sensors recorded, and any change of firmware, mode or address between the first report and the last.
• Checked by eye: when you walked the channels during this repair, how many of the channels you passed or failed worked, then each one that didn’t, with your note.
• Under load: each load test run during this repair, from the app, the command line or an assistant: how hard and for how long the unit ran, each reading that changed, and whether a fault appeared while it ran.
• How it leaves: the closing report’s verdict, its hours and counters, and anything it still reports.

The sheet only reads what the bench has saved. Nothing is asked of the fixture, so it works with the unit unplugged, and for a unit finished in an earlier session.

Which repair it covers

The sheet is for the unit’s latest repair. A repair starts with the first report taken after the unit’s previous Finish Repair, or its first report ever, and ends with the next Finish Repair. Notes and the complaint from earlier repairs are left out.

If the unit has not been through Finish Repair since it came in, the sheet is still written, from its latest report, and says so. That is the sheet for a unit you only looked at.

Your shop’s name

Set it once in Settings → General → Repair Sheet: the shop’s name on the first line, then phone, email or address, a line each. It is printed at the top of every sheet.

From the command line

rdmbench-cli sheet 4D50:0A1B2C3D prints the same sheet as Markdown, for a ticket or an email. Add --shop TEXT for the header, with \n between its lines, --json for the whole sheet as data, and --locale for the customer’s language. The bench’s own sentences follow it; your notes and the fixture’s own text are kept as written.